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OnTrac is a regional time-sensitive package delivery company, servicing California, Arizona, Nevada, Oregon, Washington, Utah, Colorado and Idaho.  We service over 60 million people in our area.

Regional Shipping Presentation

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OnTrac Celebrates Chandler Grand Opening


OnTrac celebrated the Grand Opening of its new Corporate Headquarters with a Ribbon Cutting Ceremony.

The parcel delivery company opened its doors to Chandler Mayor Jay Tibshraeny and key members of the City Council and Chandler Chamber of Commerce to share in the celebration.

Ribbon Cutting Ceremony
"This is our brand new home," OnTrac President Rob Humphrey said. "We are very excited to show off our new corporate home in Chandler. We are very proud of what we've got here, and we're already starting to see some of the benefits we thought we'd see by moving to Chandler as we start to hire and bring in new talent. It's a very exciting time for our company."

Chandler's central location and quick access to the interstate and freeways make it an excellent choice for businesses, like OnTrac, that have a diverse workforce.

OnTrac's new home provides the company with additional space and the opportunity for future growth. The new headquarters will also allow for new employee amenities including a game room, employee lounges, and a modernized break room. The company will occupy 65,000 square feet of space in the building, with an option to expand.

"This is a pretty amazing thing, when you think of the transformation of this facility, and we're obviously very happy and glad to be here today," Tibshraeny said at the opening. "Rob's vision with his company, to bring it into Chandler, is really good. We're happy to be here for the opening and we’re looking forward to those deliveries. Let’s make it happen."

OnTrac relocated its Corporate Headquarters from Phoenix to Chandler in September of 2013. The company brings more than 200 employees into the city's economy and expects to expand that number to 850 over the course of its 11-year lease.

OnTrac Exhibiting at the 2013 Parcel Forum


OnTrac will be exhibiting at the 2013 Parcel Forum, held at the Hyatt Regency in Chicago, October 7-9.

The Parcel Forum has provided parcel shipping, logistics and distribution/warehousing professionals with an all-encompassing environment that helps them ship more packages, more frequently and more cost-effectively for ten years.


During the last two decades, the parcel delivery industry has been the fastest-growing transportation segment in the United States, accounting for at least 10 percent of each day's gross domestic product. In the last year alone, more than eight billion packages were shipped worldwide, delivered by more than 3,800 different carriers.

This year, OnTrac will be showcasing its faster, more affordable Ground delivery in the Regional Carrier Pavilion while its Director of Business Development, Mark Magill, and Director of Integration Compliance, Danielle Couch, will be presenting on how “Technology Eases the Transition to Using Regional Carriers.”

“In today’s transportation landscape, technology is a vital factor in determining whether a delivery company can meet their customer’s needs,” Magill said.

Magill and Couch will discuss the latest handheld scanner technology that provides shipment visibility and instant proof of delivery information, streamlined package processing through proprietary and third-party shipping software options as well as the robust material handling systems that regional carriers have added to augment their capacity during peak shipping seasons.

“We are excited to be presenting on this topic and to show attendees how regional parcel carriers have upgraded their level of technology so that switching from the national carriers will be a seamless transition for large shippers,” he said.

Their session will take place Wednesday, October 9th 12:40-1:30 PM. Attendees can also stop by the OnTrac booth, #213, and enter to win a Kindle Fire HD!

Soles 4 Souls


OnTrac is proud to support local Brownie Girl Scouts Troop 2870 of Orange County, California in their efforts to help Soles for Souls charity.

In May, Brownie Girl Scouts Troop 2870 decided to do a community service project. The girls had been learning about connecting with their community and taking action to help others. After finding out that millions of children and adults worldwide need shoes, and that not having shoes can lead to serious problems, the girls decided to hold a shoe drive with Soles for Souls.

Soles for Souls is a group working to help people around the world who desperately need shoes. The group provides disaster relief, creates micro-enterprise, and donates shoes to orphanages and homeless shelters. 

The girls set a goal of collecting 150 pairs of shoes from friends, family, neighbors, and community members. They exceeded their goal by collecting over 200 pairs of shoes for Soles for Souls! Because they are a non-profit organization dedicated to using their funds to alleviate the effects of poverty, Soles for Souls asks its shoe drive partners to cover the cost of shipping the shoes to their warehouses.

“We knew this could get expensive, as well as challenging for us logistically,” said Leslie Wilson, Troop 2870 Leader. “We contacted a national shipping logistics company for help, and they told us we would have to find pallets, transport the boxes to a business location, load the boxes on the truck ourselves, and that it would cost several hundred dollars.”

That's where OnTrac came in.

“I decided to call OnTrac, because I personally get many packages delivered by them, and they are always friendly, professional, and helpful,” states Wilson. “Plus I knew they worked in the West, where both our Troop and the Soles for Souls warehouse are located.”

“The customer service representative I called for prices and shipping options was very nice and asked if he could forward my information to another department at OnTrac that might be able to help us. In a very short time I heard back from Jessica Schembri from OnTrac's Marketing department. Incredibly, OnTrac offered to ship all of our shoes to the Soles for Souls warehouse at no charge!” Wilson exclaims.

“Jessica also helped us coordinate all the labeling and pickup of our boxes. In the end, the Brownies loaded up 15 large boxes with over 200 pairs of shoes,” Wilson remarks. “OnTrac made it so easy and convenient for us, and by covering the shipping charges, the Troop now has money left to do another service project!”

Brownie Troop 2870 is deeply grateful to everyone at OnTrac who helped make our charity shoe drive a huge success.

OnTrac was thrilled to be able to help and happy to have assisted Brownie Girl Scout Troop 2870 in their successful charitable efforts.

For more information on Soles for Souls organization, visit

Girl Scouts - Soles 4 Souls

3M Awarded Contract by OnTrac for Vehicle Branding


OnTrac, the largest regional carrier in the 8 Western States, has selected 3M to provide the material to brand not only its fleet of vehicles, but also those of its owner-operator’s. The advanced technology 3M offers, coupled with its high-quality product, warranty on material and network of 3M certified installers will help OnTrac increase brand awareness and provide customers a sense of safety and familiarity with its fleet. These critical components are all a part of the delivery company’s expansion plan.

OnTrac Fleet Truck

“The ease of use of 3M materials, and the understanding they have of our vision makes them the perfect vendor for our brand recognition initiative,” said Laura Peterson, OnTrac Vice President of Marketing. “It is important that the OnTrac brand is portrayed consistently across all vehicles, and we trust 3M to make that happen.”

In addition to its larger line-hauls, OnTrac has a variety of final mile delivery vehicles that present an opportunity for brand development. Recognized growth through the branding of this fleet is in line with OnTrac’s growing initiative to maintain a larger presence in its service area. 3M’s extensive range of brand communication, decoration and protection products provide high quality, striking visual solutions that will aid in the brand identity process.

"OnTrac needed a solution that would give them a consistent brand image across their entire fleet, and that would meet their complex needs to install graphics quickly in the field,” said Bryce Schaefer, sales manager, 3M Commercial Graphics. “We were pleased to work with them to develop a specification for all their fleet graphic materials, as well as custom installation guidelines to ensure a standardized and efficient process.” 

About 3M Commercial Graphics

3M Commercial Graphics helps customers worldwide build brands by providing total large-format graphics and light management solutions. 3M manufactures or certifies lighting solutions‚ graphic films and graphic protection‚ flexible substrates‚ as well as inks and toners used to create large-format finished graphics that are consistent‚ reliable and durable. Learn more about 3M graphics products and programs by calling 1-800-328-3908‚ visiting‚ following 3M @3MGraphics on Twitter or at

Partnership with Colorado Rush Delivers Soccer Gear Around the World


To some people, Donna Pettigrew is the woman in charge of the Events and Community Outreach Program for the Colorado Rush Soccer Club, a non-profit organization established to provide unparalleled personal growth.

She spends her days working to gather gently used soccer gear to send overseas, helping the less fortunate and instilling values into the Littleton youth.

To OnTrac's General Manager in Denver, Roy Yurt, she is an inspiration, a friend and someone worth lending a hand for.

"I worked with Donna a few years ago when the REACH program was sending soccer gear to Iraq," Yurt said. "This year, they are sending soccer gear to Africa. It’s a really great cause, and I’m happy to be a part of it."

Pettigrew started building the REACH program in 2003. After just one year, REACH was able to deliver soccer gear to 10 third-world countries and her cause aired on Good Morning America. REACH grew fast; it’s still growing and that’s due to the effort of Pettigrew and her team.

"I love pulling people together for a common cause," she said. "When we are building and improving relationships in other countries—and we are able to have all of our partners build relationships with each other, the job gets done and it gets done well."

OnTrac is proud to be a part of this noble effort. As a 100 percent for-charity effort, OnTrac has offered its vehicles to help Donna and REACH get gear from point A, being the Rush REACH facility storage in GarageTown, to point B—the US Navy. 

"OnTrac, and Roy, have always been there," Pettigrew said. "Anytime I call him and ask if he can help—we have an issue getting from point A to point B—he always steps up."

It is the vision, and the support of that vision, that enables the REACH program to remain successful. "Roy has always supported our efforts," Pettigrew said. "He believes in what we are doing, and he has proved it."

OnTrac is getting ready to do two more pickups of 80-100 boxes. We are proud to be able to support Pettigrew and the Colorado Rush in their endeavours.



About the program:
Rush Equipment Assisting Children (R.E.A.C.H.) is a program that collects used or unwanted soccer equipment from Rush and other community members to donate to underprivileged children throughout the world. From tsunami victims, to Russian orphans, to the children of war torn Iraq, all benefit from the generous donations of Rush soccer and its members.

The Colorado Rush is always looking for more donations, either through cash or slightly used soccer equipment. Visit

OnTrac Honored at 2013 ACE Awards


OnTrac is a proud participant in this year’s Arizona Corporate Excellence (ACE) Awards.

Now in its 19th year, the 2013 ACE Awards will be held on September 19, 2013. This event is invitation-only, open only to the winning companies on the lists each year.

ACE Awards Logo

The ACE Awards honor the largest private companies in Arizona, welcoming those that generate revenues of over $15 billion per year. These companies employ over 40,000 employees in the State of Arizona and over 56,000 worldwide. The ACE awards acknowledge the importance of these companies to the economy of Arizona and to the families of their employees.

The goal of the ACE Awards is to develop an increasing sense of knowledge-sharing and community among private companies in Arizona. Through participation in the program, the ACE Awards will provide a means for executives at all levels to enhance their personal networks.

It is for their investments to the state of Arizona that these companies will be recognized. The Phoenix Business Journal and our sponsors invite all of Arizona’s privately held companies to submit an application to possibly join the ranks.

With its recent announcement of the relocation of its Corporate Headquarters from Phoenix to Chandler, OnTrac will bring more than 850 jobs to the City of Chandler over the term of the lease. This effort is preceded by OnTrac’s continuous growth and ability to provide its customers, both in the state of Arizona and the rest of its 8-state service area, a superior delivery experience.

OnTrac Delivers for Newegg First Ever Pop-Up Store in Southern California


This weekend, OnTrac will be supporting Newegg Inc. in their efforts to launch their first ever pop-up store August 16-18 in The Oaks shopping center in Thousand Oaks, California.

Newegg’s pop up store will be open on August 16-17 from 10 a.m. – 7 p.m. PDT and on August 18 from 11a.m. – 7 p.m. PDT at 350 West Hillcrest Drive, Thousand Oaks, CA 91360. All merchandise purchased in the store will be eligible for free next-day shipping from Newegg’s regional shipping carrier OnTrac.


Newegg Logo

“We are very excited to be a part of Newegg’s first ever pop up store event,” said OnTrac Vice President of Marketing Laura Peterson. “As a regional carrier, OnTrac is able to support Newegg’s efforts to maintain a high level of customer satisfaction because we are able to deliver to customers in every part of California overnight. That way, customers are able to enjoy their purchase faster, at no extra cost.”

Newegg will also offer limited-time deals and discounts to customers, including a chance to win up to 30 percent off purchases made in-store. For the early bird shoppers, the first 100 customers to come by the store on each day will receive a free gift.

OnTrac became one of Newegg’s shipping carriers in fall 2012 and has since worked to help provide more efficient shipping and faster transit time for Newegg’s customers.

“Newegg has always looked for better ways to serve our customers,” reports Kunal Thakkar, VP of Operations for Newegg Inc. “One of the biggest reasons to select OnTrac as our regional carrier partner was because it helped us reduce our shipping costs, which we are able to pass on to our customers.”

The Newegg shopping experience is unique in that they rely not only on the expertise of their employees, but also the expertise of their online community with a significant online presence including 2.6 million product reviews. Newegg Inc. has invested a lot of resources into not only maintaining, but being innovative with their technology and platform.

It is the high demand for the products Newegg sells that makes their method of delivery so important. OnTrac’s regional hub-and-spoke model enables us to deliver in less time with less cost to the customer.

“Having a diverse shipping portfolio enables companies to save money by allowing them to be strategic with their deliveries,” Laura Peterson, Vice President of Marketing said. “In the West, OnTrac is able to save companies time in transit, which decreases cost and increases customer satisfaction.”

From Los Angeles, OnTrac is able to deliver to every ZIP Code in California and the major metropolitan areas of Arizona and Nevada overnight, with two-day shipping to the rest of our service area.

“OnTrac has met the needs of our company by giving us flexibility, by providing a reliable service—a fast service, to our customers,” Thakkar said. “They’ve met both of the biggest purposes of eCommerce shipping: lower cost and faster time-in-transit. OnTrac has gone that extra mile—they’ve made our customers happier and they’ve exceeded our expectations.”

Since the partnership began, OnTrac has been able to significantly reduce Newegg’s transportation expenses while simultaneously giving them faster time in transit at Ground Rates.  OnTrac looks forward to its continued partnership with Newegg and the opportunity to provide the company with faster delivery times at lower prices.

OnTrac Implements Material Handling, Expands Operations in Hayward


OnTrac is expanding its presence in key markets to better serve customers' regional supply chain needs.

As part of this expansion, OnTrac has announced its Hayward operation moving to a new location. The new building, a 116,000 square foot increase from its previous operation, is located at 41460 Boyce Rd, Fremont, CA. 94538 and will act as the Inter-Regional Hub for Northern California operations.

Thirty-nine dock doors positioned for both inbound and outbound trailer loads, the new material handling system will improve operational capacity, process rates, and improve efficiency for our customers in the East Bay. 

The increased space and newly implemented material handling system will increase package flow and have five times the capacity of the previous facility.

As OnTrac’s Inter-Regional Hub for Northern California operations, the Hayward facility with service the east Bay cities of Oakland, Hayward, Fremont, Pleasanton, Livermore, and San Ramon.

From Hayward, OnTrac customers can get overnight delivery to any ZIP Code in California and the major metropolitan areas of Nevada, with two-day shipping to the rest of its 8-state service area.

OnTrac Exhibits with V-Technologies at 2013 Sage Summit


July 24 Press Release -- OnTrac is exhibiting with V-Technologies at the Sage Summit in Washington D.C. July 21-26. 

The Sage Summit is the largest gathering of the year for Sage customers and business partners. Attendees will gain insight on how to become more productive and push the envelope.

At this year’s show, OnTrac is exhibiting with one of its multi-carrier shipping software partners, V-Technologies LLC, developer of StarShip.

“This is the third year in a row we have exhibited with V-Technologies at Sage Summit,” said Danielle Couch, OnTrac Director of Integration Compliance. “It's a great opportunity to meet with existing customers, prospects and V-Technologies Partners."

StarShip is multi-carrier shipping software that provides plug-and-play interfaces to many accounting/ERP applications including Sage 100, Sage 500, Sage X3, Microsoft Dynamics GP, Exact Macola, Eclipse and more.

This year V-Technologies will be previewing many new enhancements including:

                * Parcel and freight carrier rate shop from Sage 100 sales order entry

                * Expanded LTL offerings such as Old Dominion, ABF, R+L and more

                * Branded email notifications

                * EDI integration

Customers benefit from the StarShip technology by enjoying seamless integration to orders/invoices eliminating re-keying data and costly shipping errors.  Real-time freight and tracking updates streamline billing and customer service.  The StarShip rate shop feature allows shippers to compare OnTrac with national carriers to reduce freight spend.

 “Our partnership with OnTrac provides StarShip customers an easy way to find immediate cost savings with the added benefit of getting their packages delivered faster,” said Caroline Walsh, VP Sales & Marketing, V-Technologies, LLC. “We look forward to showing Sage Summit attendees the benefits of our integrated shipping software solution.”

By diversifying your carrier mix, you could be saving money. If you’re based in the eight states out West, you can take advantage of StarShip’s OnTrac module.

OnTrac competes with UPS and FedEx to offer competitive pricing and value added services like late-evening pickups and earlier delivery times. With fewer accessorial fees, OnTrac is able to offer faster transit times and great savings.  StarShip shipping software then allows shippers to compare costs by performing a rate shop. 

Faster Shipping: A Staple for Successful Retailers


For most people, the first week of July is a time to welcome summer.

For students, it solidifies the fact that school is out—giving them a reprieve from the studying and early morning wakeup calls. For adults, it is a long weekend; a family barbeque or a day at the beach. It’s a red, white and blue event, complete with patriotic songs and vacation time. Bring on the fireworks. 

Bring on the sunshine, and the sales and the back-to-school coupons?

This year, while most people were enjoying their days off, letting the sun and the idea that school was out sink in, their mailboxes filled up with newspaper articles and advertisements highlighting back-to-school pitches from retailers—little reminders that, while school may have just ended for some, it’s never too early to start shopping for the new year.

And though, traditionally, consumers have begun their back-to-school shopping three-to-four weeks before school starts, this year, it’s different.

According to the National Retail Foundation, back-to-school and back-to-college spending accounts for $84 billion in sales, making this the second biggest season for retailers behind the $580 billion winter holidays.

Though sales were up 5.9 percent last year from 2011, retailers are allowing their customers time to shop around for the best deals—and the early start gives them more time to save for the holidays.

In a recent press release, Staples announced the launch of their #StaplesHasIt program, opening the back-to-school shopping season with their “Reward-A-Classroom” program—saving customers money, and rewarding teachers for all their hard work.

"Staples has it all for the back-to-school season, with tremendous savings and a huge selection of products that ranges from essential supplies to the latest technology," said Demos Parneros, president, North American stores and online, Staples. "Staples supports teachers and with our new Reward-A-Classroom program, we make it easy and affordable for parents and educators to work together to keep the classroom stocked all year long."

Staples makes it easy on customers to shop for supplies, and give back at the same time. With their diverse carrier mix, they’re also ensuring a quick delivery of those highly anticipated school supplies.

Without a worldwide infrastructure to support, regional parcel carriers like OnTrac in the 8 states out west, are able to keep prices competitive and its regional hub-and-spoke model enables customers to save time in transit; a welcome concept in the ever-changing, competitive eCommerce industry.

Their strategically located facilities and optimized routes make getting packages faster, easier.

“Free shipping is not enough,” Director of Business Development Mark Magill said. “e-Retailers now have to compete by offering faster shipping.  In an industry where free shipping has come to be expected, online retailers must play to the beat of a generation that not only wants things faster, but for a cheaper price.  Regional carriers are the perfect solution.  With faster transit times and fewer fees than national delivery companies, regional carriers can often save time and money."

From its Commerce facility, OnTrac is able to deliver overnight to every ZIP Code in California and the major metropolitan areas of Arizona and Nevada overnight, with two-day shipping to Washington, Oregon, Utah, Colorado and Idaho.

Plus, with less accessorial fees consumers can feel good about their back-to-school experience from shop to ship.

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