OnTrac is proud to be one of Supply and Demand Chain Executive’s 2013 Green Supply Chain Award winners.
The sixth-annual awards honor sustainability efforts that impact the supply chain, and are meant to recognize companies making green efforts and sustainability a core part of their supply chain strategy.
OnTrac's built in regional hub-and-spoke model keeps freight on the ground, which reduces the cost to its customers and keeps the company environmentally conscious. OnTrac works to achieve measurable sustainability goals within our operations through the strategic planning and location of our hubs and continuous driver route optimization with emissions reduction.
Additionally, the OnTrac facilities work with local waste management companies to reduce/consolidate waste in the most eco-friendly manners, stay active with a cell phone and shipping material recycling program. The company also provides complete online resources and a paperless payroll, encourages trip reduction and a corporate recycling program.
"Our goal is a continuous pursuit to identify equipment, technologies, and strategies that reduce our fuel consumption and lower our emissions," OnTrac Director of Fleet Operations Steve Heron said. "OnTrac reduces its carbon footprint through improved fuel efficiencies and emissions reductions, thus demonstrating our commitment to operate responsibly. We are proud to be recognized for our sustainability efforts by the Supply and Demand Chain Executives."
The awards highlight companies that are making sustainability a core part of the businesses and supply chain strategies. About 100 submissions were received through an open nomination process. The magazine’s editorial staff reviewed the submissions based on clarity and content of the goals and strategy, the extent of the steps being taken, and the impact of the results to date.
Submissions were judged based on the clarity and content of the goals and strategy, the extent of the steps being taken, the impact of the results to date and projected results, and the form and presentation of the information submitted. Utilizing renewable energy, minimizing waste, and maximizing facility and solutions lifespans are all components that leading companies in supply chain increasingly enforce. This year's sixth-annual awards recognize small, mid-size and large enterprises that leveraged green practices and solutions to further drive sustainable improvements in their supply chain.
Phoenix, AZ- (NASDAQ- Jan 24, 2013) – OnTrac today announced that it was awarded the Best New Vendor “Eggie” award by Newegg Inc., the leading electronics-focused e-retailer in the United States, at the 2nd Annual Eggie Awards at the 2013 International Consumer Electronics Show in Las Vegas. The Eggie, a golden egg trophy, acknowledges the outstanding contributions made by Newegg’s vendor partners in 2012. Presented on January 10, 2013 at XS Nightclub at the Encore Hotel, the Eggies recognized 26 award recipients across 14 categories for supporting Newegg’s continued success.
“This year's Eggie award recipients all made valuable contributions to our business in 2012 and OnTrac is no exception. On behalf of Newegg, I congratulate OnTrac on its Eggie award win and look forward to continuing our successful partnership in 2013,” said Soren Mills, Chief Marketing Officer of Newegg North America.
OnTrac is the leader in overnight regional package delivery, servicing the seven western states of CA, AZ, NV, OR, WA, UT and CO. OnTrac became one of Newegg’s shipping carriers last fall to help provide more efficient shipping and faster time in transit for Newegg’s customers.
“We would like to thank Newegg for presenting us with the Best New Vendor Eggie award. Shipping is a big part of any online business, and we are happy to be able to provide one of our most valued customers, Newegg, with faster delivery times at a lower cost,” Vice President of Marketing, Laura Peterson said.
OnTrac is the fast and affordable way to ship parcels within the Western United States. By focusing on regional service, it reaches more ground destinations next day, and without the added costs of express shipping. Founded in 1991 as a division of Express Messenger Systems, Inc., OnTrac celebrates 22 years of on-time delivery, and offers competitive rates, lower fees, and fewer surcharges.
To learn how OnTrac can help your business, visit ontrac.com, call 800.334.5000.
About Newegg Inc.
Newegg Inc. is the leading electronics-focused e-retailer in the United States. It owns and operates Newegg.com and NeweggBusiness.com, and regularly earns industry-leading customer service ratings. Newegg delivers a world-class e-commerce platform and is committed to serving the online technology community, from tech-enthusiasts to small and medium-sized businesses. Both Newegg.com and NeweggBusiness.com feature a comprehensive selection of the latest computer hardware and consumer electronics products, detailed product descriptions and images, as well as how-to information and customer reviews. Newegg Inc. was founded in 2001 and is headquartered in City of Industry, California.
This time of year, Sparks, Nevada is a snow-covered collection of corrugated-steel and otherwise unremarkable industrial buildings framed by the jagged edge of freshly powdered mountains.
A winter wind blows remnants of last night’s snowstorm across car windows, and out in the distance the clouds have opened up to let the sun highlight the beauty of this industrial town.
The future of shipping logistics is unfolding in Reno, and it has more to do with OnTrac’s great customer service than one might think.
At OnTrac, it’s all about exceeding customer expectations, and on Thursday, March 1, the company’s efforts were recognized by Newgistics Inc., a shipping company that provides small parcel delivery and return solutions and offers shippers new opportunities to increase customer loyalty and improve efficiency.
After 12 months of performance evaluation of more than 30 different regions, Newgistics presented the first annual Courier of the Year award to OnTrac at the Reno facility.
Of all the couriers in the 30 regions evaluated, the Reno facility was the only one to break the 90th percentile, receiving a score of 94 out of 100-- the average score of this evaluation was in the 60s.
The combined effort of OnTrac’s senior management and Reno’s PM Operations Manager Galin Brooks, who acted as the main point of contact between Newgistics and the OnTrac Reno facility, enabled OnTrac to provide the best on-time pickup and delivery percentage of all the couriers being evaluated.
Pictured (left to right): Mark Cronkrite, Todd Royer, and Galin Brooks
“This is a pretty significant accomplishment,” Senior Manager Transportation Brad Hoff said. “The Reno facility competed with close to 30 other regions over a period of twelve months, and had the highest score during that time. Their score establishes accountability and sets the bar that much higher for years to come.”
Among other things, couriers were evaluated on time in transit, delivery volume, pickup volume and cycle time.
“Reno is the consolidation point for what goes through Newgistics,” General Manager Todd Royer said. “I think a big part of this award has to do with the relationship we have developed with them. They know they can pick up the phone and call us and they will get a resolution. I don’t think they have that with anyone else.”
With this award, OnTrac was named the best company overall for on time delivery and on time returns, both crucial factors that lead back to the most important part of the Newgistics business model: customer service.
“The customer service OnTrac provides is outstanding,” Hoff said. “The whole thing is about the customer experience, and we want a perfect customer experience-- that is what they did for us. As far as I’m concerned, it validates why they’re number one and why the relationship needs to stay in place for a long time.”