John Hancock has Gone Digital with OnTrac

Posted on Jan 19, 2010 4:59:00 PM

It is so frustrating when the customer you shipped something to doesn't think the package is there.  You've gone to the trouble to ship it overnight.  You packaged it up, scheduled a pickup and tracked it all the way there.  Your customer can't find it, doesn't think it was delivered and now she's mad at YOU!

Wouldn't it be wonderful if you could easily see who signed for the package so you could tell your customer?  Well, now you can with OnTrac.  As an OnTrac customer, you can sign up for our online shipping software, WebOnTrac.  It's free and allows you to print shipping labels, view shipments and other reports and manage your address book - all online. 

And now, you can also see the signature of the person who signed for the package.  When you send a shipment and mark it signature required, a free service from OnTrac, we'll post the signature of the person who signed for the package online with the details of the shipment.  All you need to do is log into your account, click on view shipment, select the package and the actual signature appears at the bottom of the screen (see image below).

Delivery Signature 













It's that simple and you can tell your customer who signed for the package at their location.  For more information, visit

Look for a new contest coming at the end of January!








Topics: Schedule a Pickup, View Reports and Shipments, Manage your Address Book Online, WebOnTrac, Delivery Signature,