Customer Spotlight with Shield HealthCare

Posted on Aug 1, 2017 2:07:05 PM

During the month of August, OnTrac is featuring Shield HealthCare, an industry leader in at home medical care. For over 50 years, Shield Healthcare has been serving those with a need for disposable medical products live comfortably at home. Shield HealthCare is dedicated to understanding the needs of their customers and offer supplies for incontinence, ostomy, urology, diabetes and much more.

Shield HealthCare services a very specific type of customer. Offering a wide range of quality medical supplies and exceptional customer service, they are committed to providing their customers with better solutions for independent living.

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Shield HealthCare ensures discreet delivery for the customers, and for the last 20 years, they have partnered with OnTrac to make that possible. Shield HealthCare Corporate Distribution Manager Chris Jones says, “As businesses we have grown together and strengthened our relationship. Our partnership with OnTrac is key to this success, our customer service agents quote 3-5 business days for delivery, 98% of the time OnTrac delivers the very next day.” Shield HealthCare’s mission is to serve the medical supply needs of patients at home with excellence, compassion, and exceptional service.

Topics: Customer Spotlight, Shield Healthcare