OnTrac, the largest regional package delivery company in the United States, has been awarded the Newgistics Courier of the Year Award.
The Newgistics Courier of the Year Award is part of a 12-month performance evaluation in more than 30 different regions across the United States. Couriers were judged on five different metrics:
DDU Cycle Time- The amount of transit days it took to deliver shipments from Newgistics to the recipient.
RDU Cycle Time- The amount of transit days it took transport returns from the Post Office back to Newgistics.
Pickup Performance- The percentage of time scheduled pickups were completed on time.
Package Scans- The percentage of correctly scanned shipments.
Security- The Measures of successful deliveries versus unaccounted for shipments.
The award was presented to Arizona General Manager Tim Barber by Richard Porras, the Vice President of Postal Strategy at Newgistics. Porras, who is also the President of the Parcel Shippers Association, toured the OnTrac facility in Phoenix and thanked OnTrac employees and contractors for their continued commitment to great service.
OnTrac DirectPost Director Andy Webber was also present at the ceremony, and addressed the team after the morning sort. "Speed and accuracy are crucial, but this award speaks to our consistent commitment to great service. That's the OnTrac delivery experience, and that's what sets us apart."
Since 1999, Newgistics has provided leading merchants with innovative commerce technology and logistics solutions that use digital experiences to build deep and meaningful connections with consumers to accelerate growth. We help retail brands grow with seamless, omni-channel commerce solutions. From digital commerce development, integration, and support to physical operations all the way to your customer’s doorstep, we help you outpace the competition like no other service provider. For more information, please visit newgistics.com.