Enter to Win Before January 31st!

Posted on Jan 27, 2017 12:24:04 PM

nuts.jpgThe OnTrac customer spotlight video featuring Nuts.com is live! To celebrate the customer spotlight, we are hosting the Get Fit, Be Healthy, Stay OnTrac photo contest. The top three winners will receive a Nuts.com healthy prize pack. The photo contest is running now until the end of the month.

  • First Prize: com Healthy Prize Pack – 3 Month Replenishment ($180 Value) 
  • Second Prize: com Healthy Prize Pack – 2 Month Replenishment ($120 Value)
  • Third Prize: com Healthy Prize Pack – 1 Time Replenishment ($60 Value)


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What better way to ring in the New Year than with a photo contest. Capture yourself in a moment of fitness, exercise, or embracing a healthy lifestyle choice and share it with us. Together we can support each other by living a stronger, more balanced life. Once your photo is submitted, share your entry with family and friends asking them to vote for your photo for a chance to win some great prizes. We encourage all to enter and submit their photos, however, OnTrac employees are ineligible to win the prize. Don’t forget to show us how you get fit, be healthy and stay OnTrac!

The contest is a little over three weeks underway, and there have been some great submissions! Whether you love to hike, bike, climb or swim, we want to see how you get fit, be healthy and stay OnTrac.


 

Check out some of our submissions below. 

Click on the contest link here to vote for your favorite to win!

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HOW TO ENTER

  1. Click here
  2. Fill out the entry form
  3. Upload your photo
  4. Share entry to friends and family
  5. Vote for your favorite photo
  6. Stay tuned for the winner

HOW TO ENTER USING HASHTAGS

  1. Upload your photo to Twitter or Instagram**
  2. Add #StayOnTrac and #OnTracContest
  3. Photo will automatically upload to the voting page
  4. Stay tuned for the winner

**public profiles only

Topics: Contests, Nuts.com, OnTrac Contest, Photo Contest, Social Media Contest, Social Media Photo Contest

OnTrac Customer Profile: Nuts.com

Posted on Jan 11, 2017 10:00:00 AM

Enter the Get Fit, Be Healthy, Stay OnTrac photo contest to win a Nuts.com healthy prize pack! Details here, enter here.

Nuts.com with L3.jpgWhat began as a small nut shop in the late 1920s, has expanded into a fully operational business servicing customers across the country with a team of 200 employees and over 3,000 products… now that’s NUTS!

OnTrac had the opportunity to connect with one of our customers, Nuts.com. In this video, Jeff Braverman, the “Chief Nut” of this amazing brand, shares the story of how Nuts.com came to be what it is today.

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In 1929, on the brink of the Depression, Jeff’s father and grandfather “Poppy” Sol took a leap of faith and started a small nut company in Newark, New Jersey formally known as the Newark Nut Company. The determination of the two men is what launched the Newark Nut Company into success. They began selling premium bulk nuts and dried fruit and quickly developed a reputation of providing the very finest and freshest nuts available.

In 1999, Jeff launched NutsOnline to bring a savory selection of more than 2,000 items right to customer’s doors. By 2011, NutsOnline became pretty well known across North America for great quality and service across a growing product offering. Their slogan, "We're more than just nuts," continued to ring true.

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With several fans shortening the NutsOnline name to just Nuts.com consistently, sparked the change to the company name in January 2012. Despite the name change, they are still the same - the same family, the same values, the same quality, and the same level of care.

Now, over eight decades later, Jeff’s cousin David and himself represent the third generation of the family-owned business. Although much has changed, the philosophy has not, and they continue the family tradition of providing the same superb quality and service as in the past. Their customers, some in their 80's and 90's, still rave about the splendid quality and luscious flavor of the products that have made their company famous throughout the years.

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The West Coast is a large market for Nuts.com and also a large market for OnTrac. Together OnTrac and Nuts.com have built a solid foundation of taking care of the customer and making sure that their deliveries are in the customer’s hands faster and more efficiently. Carolee Strong, Nuts.com Operations Manager at the Sparks, Nevada facility, says OnTrac is their number one carrier and customers receive everything they order the next day. OnTrac does about 95% of business in the Nuts.com Sparks, Nevada facility. They pick, pack and ship out the door with OnTrac.

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Jeff says “It wasn’t just about getting out West, it was really trying to push that one-day footprint. It’s really cool to be sitting in Reno, Nevada and be able to hit the places on the West coast in one day. The proof is in the pudding our facilities are directly across the street from OnTrac.”

Nuts.com and OnTrac from OnTrac on Vimeo.

For more information on Nuts.com, please visit their website, YouTube Channel, and social media pages, Facebook, Twitter, and Instagram. Don't forget to enter the Get Fit, Be Healthy, Stay OnTrac photo contest. Visit our blog post to read all of the details or click here to go directly to the contest page. Three winners will win a Nuts.com healthy prize pack!

Topics: customer profile, Nuts.com, OnTrac Contest, Photo Contest, Social Media Contest, customer spotlight video

OnTrac is NUTS about our customers!

Posted on Feb 8, 2013 3:22:00 PM

For the employees at Nuts.com, the philosophy is (and always has been) simple: treat customers as you’d like to be treated.

It’s modest and unassuming, but it’s this family owned business’ philosophy, and it’s held up for over 80 years.

 “We continue the family tradition of providing the same superb quality and service as in the past,” Chief Nut Jeff Braverman said. “Our product selection has grown and our marketing strategy has evolved, but our service has stayed the same. When you place and order, we are going to slam dunk it. We’ve stayed true to the philosophy of ‘treat your customers as you want to be treated’ but these days, we let our personality show.” Nuts.com OnTrac Customer Profile

Eighty-four years after Poppy Sol (the company’s first generation nut) opened the Newark Nut Company, selling premium bulk items at the Mulberry Street open air market, Braverman and his cousin David have taken over.

Through the years, the industry has changed—new products have been developed and the demand for a healthy alternative has continued to grow. But as inventory changes, their focus remains the same. 

“We’re customers too,” Braverman said. “When we shop or order something online, we have the same expectations as the people who order products from us. We keep that in mind.”

That means satisfied customers from the time they place an order to the time they receive their shipment, and anyone who has ever ordered from Nuts.com knows exactly what that means.

Their packages are all unique—cardboard, with what looks like jokes, hand written in black sharpie, and deals for every occasion.

“We try to go over the top, but we do it in a professional way,” Braverman said. “Our business is very regimented, but it’s fun and we keep it light.”

And although the name may not imply it, Nuts.com is stocked with much more than cashews and almonds.

“We have a really diverse group of customers, because we have a really diverse group of products,” Braverman said. “We started with nuts and dried fruit and now offer gluten free products and specialty powders. We keep discovering new areas and it keeps things interesting.”

The products sell themselves, but the service is what keeps people coming back.

“When you order something online, you want it fast,” Braverman said. “With food, you want it faster. You want instant gratification. People have come to expect fast shipping. It’s not necessarily that people were clamoring for faster shipping—I think everyone wants it. As a customer, I want it, and it all goes back to the philosophy of treating your customers how you want to be treated.”

Nuts.com OnTrac customer profile

 OnTrac is proud to partner with a company like Nuts.com, offering overnight delivery to six of the seven states in our service area from our Reno, NV location.

“OnTrac’s overnight delivery footprint is amazing,” Braverman said. “It puts the national carriers to shame. And what’s better than forming a partnership with your shipper? There’s synergy. My experience has been so great.”

When the employees at Nuts.com ship with OnTrac, they ship with the confidence that OnTrac will be able to continue their high level of customer service. It is in our ability to provide faster time in transit and keep costs down that keeps customers in our service area satisfied. We are proud to be able to uphold the Nuts.com commitment to quality service from the time it leaves the company’s hands until the time is arrives at a customer’s door.

Topics: Service Area, OnTrac, overnight delivery, faster, Nuts.com