OnTrac Implements Material Handling, Expands Operations in Hayward

Posted on Aug 1, 2013 9:35:00 AM

OnTrac is expanding its presence in key markets to better serve customers' regional supply chain needs.

As part of this expansion, OnTrac has announced its Hayward operation moving to a new location. The new building, a 116,000 square foot increase from its previous operation, is located at 41460 Boyce Rd, Fremont, CA. 94538 and will act as the Inter-Regional Hub for Northern California operations.

Thirty-nine dock doors positioned for both inbound and outbound trailer loads, the new material handling system will improve operational capacity, process rates, and improve efficiency for our customers in the East Bay. 

The increased space and newly implemented material handling system will increase package flow and have five times the capacity of the previous facility.

As OnTrac’s Inter-Regional Hub for Northern California operations, the Hayward facility with service the east Bay cities of Oakland, Hayward, Fremont, Pleasanton, Livermore, and San Ramon.

From Hayward, OnTrac customers can get overnight delivery to any ZIP Code in California and the major metropolitan areas of Nevada, with two-day shipping to the rest of its 8-state service area.

Topics: Supply Chain, Service Area, expansion

OnTrac offers Overnight Shipping to Idaho

Posted on Mar 8, 2013 10:57:00 AM

OnTrac, the largest regional parcel carrier in the United States, is proud to announce the addition of Idaho to their service area.  OnTrac is now offering its faster delivery service to and from the major metropolitan areas of Idaho. The expansion of Idaho grows their service area to 8 states and 60 million consumers.

OnTrac service area Idaho

From Idaho, customers receive next-day delivery to the metro areas of Idaho, Portland, OR, Northern Nevada and Utah, and Washington. They can also enjoy two-day shipping to Arizona, California, Colorado, Las Vegas, NV and Southern Utah. Now shippers have access to more customers in more states with faster transit times. When shipping to Idaho, customers can save a transit day over national carriers. The best part is that overnight deliveries are performed at Ground shipping rates.

"The addition of Idaho to the OnTrac service area means our customers are now able to ship and receive packages from Boise a day faster than they would with the national carriers," said President Robert Humphrey.

ID map resized 600

Adding Idaho comes at a great time for online retailers. With more and more consumers turning to an online retail solution, companies are looking for ways to gain an edge over competitors. Regional carriers, like OnTrac, have a Ground shipping footprint that reaches up to Zone 4 destinations next day.

The competitive rates, fewer fees and lower surcharges from OnTrac are all backed by a Money-Back Service Guarantee. To make it even easier for customers, OnTrac Ground uses the same zones as national carriers, so integrating OnTrac into existing shipping workflows will be seamless.

For more , visit our Overnight Shipping to and from Idaho webpage.

 About OnTrac

OnTrac is the leader in regional, overnight delivery in the 8 western states. By focusing on regional service, OnTrac reaches more Ground destinations next-day without the added costs of express shipping. Founded in 1991 as a division of Express Messenger Systems, Inc., OnTrac celebrates 22 years of on-time delivery, and offers competitive rates, lower fees, and fewer surcharges. OnTrac is a SmartWay Transport Partner. To learn more about OnTrac, visit ontrac.com, or call 1-800-334-5000.

Topics: regional parcel carriers, Idaho, Service Area, overnight delivery, faster

OnTrac is NUTS about our customers!

Posted on Feb 8, 2013 3:22:00 PM

For the employees at Nuts.com, the philosophy is (and always has been) simple: treat customers as you’d like to be treated.

It’s modest and unassuming, but it’s this family owned business’ philosophy, and it’s held up for over 80 years.

 “We continue the family tradition of providing the same superb quality and service as in the past,” Chief Nut Jeff Braverman said. “Our product selection has grown and our marketing strategy has evolved, but our service has stayed the same. When you place and order, we are going to slam dunk it. We’ve stayed true to the philosophy of ‘treat your customers as you want to be treated’ but these days, we let our personality show.” Nuts.com OnTrac Customer Profile

Eighty-four years after Poppy Sol (the company’s first generation nut) opened the Newark Nut Company, selling premium bulk items at the Mulberry Street open air market, Braverman and his cousin David have taken over.

Through the years, the industry has changed—new products have been developed and the demand for a healthy alternative has continued to grow. But as inventory changes, their focus remains the same. 

“We’re customers too,” Braverman said. “When we shop or order something online, we have the same expectations as the people who order products from us. We keep that in mind.”

That means satisfied customers from the time they place an order to the time they receive their shipment, and anyone who has ever ordered from Nuts.com knows exactly what that means.

Their packages are all unique—cardboard, with what looks like jokes, hand written in black sharpie, and deals for every occasion.

“We try to go over the top, but we do it in a professional way,” Braverman said. “Our business is very regimented, but it’s fun and we keep it light.”

And although the name may not imply it, Nuts.com is stocked with much more than cashews and almonds.

“We have a really diverse group of customers, because we have a really diverse group of products,” Braverman said. “We started with nuts and dried fruit and now offer gluten free products and specialty powders. We keep discovering new areas and it keeps things interesting.”

The products sell themselves, but the service is what keeps people coming back.

“When you order something online, you want it fast,” Braverman said. “With food, you want it faster. You want instant gratification. People have come to expect fast shipping. It’s not necessarily that people were clamoring for faster shipping—I think everyone wants it. As a customer, I want it, and it all goes back to the philosophy of treating your customers how you want to be treated.”

Nuts.com OnTrac customer profile

 OnTrac is proud to partner with a company like Nuts.com, offering overnight delivery to six of the seven states in our service area from our Reno, NV location.

“OnTrac’s overnight delivery footprint is amazing,” Braverman said. “It puts the national carriers to shame. And what’s better than forming a partnership with your shipper? There’s synergy. My experience has been so great.”

When the employees at Nuts.com ship with OnTrac, they ship with the confidence that OnTrac will be able to continue their high level of customer service. It is in our ability to provide faster time in transit and keep costs down that keeps customers in our service area satisfied. We are proud to be able to uphold the Nuts.com commitment to quality service from the time it leaves the company’s hands until the time is arrives at a customer’s door.

Topics: Service Area, OnTrac, overnight delivery, faster, Nuts.com

OnTrac Recognized as Newegg Best New Vendor with “Eggie” Award

Posted on Feb 4, 2013 3:43:00 PM

Phoenix, AZ- (NASDAQ- Jan 24, 2013) – OnTrac today announced that it was awarded the Best New Vendor “Eggie” award by Newegg Inc., the leading electronics-focused e-retailer in the United States, at the 2nd Annual Eggie Awards at the 2013 International Consumer Electronics Show in Las Vegas.  The Eggie, a golden egg trophy, acknowledges the outstanding contributions made by Newegg’s vendor partners in 2012. Presented on January 10, 2013 at XS Nightclub at the Encore Hotel, the Eggies recognized 26 award recipients across 14 categories for supporting Newegg’s continued success.

“This year's Eggie award recipients all made valuable contributions to our business in 2012 and OnTrac is no exception. On behalf of Newegg, I congratulate OnTrac on its Eggie award win and look forward to continuing our successful partnership in 2013,” said Soren Mills, Chief Marketing Officer of Newegg North America.

Eggie Award OnTrac Best New Vendor

OnTrac is the leader in overnight regional package delivery, servicing the seven western states of CA, AZ, NV, OR, WA, UT and CO.  OnTrac became one of Newegg’s shipping carriers last fall to help provide more efficient shipping and faster time in transit for Newegg’s customers.      

“We would like to thank Newegg for presenting us with the Best New Vendor Eggie award. Shipping is a big part of any online business, and we are happy to be able to provide one of our most valued customers, Newegg, with faster delivery times at a lower cost,” Vice President of Marketing, Laura Peterson said.


OnTrac is the fast and affordable way to ship parcels within the Western United States.  By focusing on regional service, it reaches more ground destinations next day, and without the added costs of express shipping.  Founded in 1991 as a division of Express Messenger Systems, Inc., OnTrac celebrates 22 years of on-time delivery, and offers competitive rates, lower fees, and fewer surcharges.

To learn how OnTrac can help your business, visit ontrac.com, call 800.334.5000.

About Newegg Inc.

Newegg Inc. is the leading electronics-focused e-retailer in the United States. It owns and operates Newegg.com and NeweggBusiness.com, and regularly earns industry-leading customer service ratings. Newegg delivers a world-class e-commerce platform and is committed to serving the online technology community, from tech-enthusiasts to small and medium-sized businesses. Both Newegg.com and NeweggBusiness.com feature a comprehensive selection of the latest computer hardware and consumer electronics products, detailed product descriptions and images, as well as how-to information and customer reviews. Newegg Inc. was founded in 2001 and is headquartered in City of Industry, California.

Topics: overnight deliveries, Awards, regional carriers, Service Area, fewer fees, lower rates

10 Ways to Trim Shipping Costs

Posted on Nov 20, 2012 2:37:00 PM

Shipping costs are one of the biggest expenses for many small businesses, but resourceful entrepreneurs are finding ways to reduce the sting.

Fred DuBois, for example, had been trying to cut the shipping costs at his Laptop Battery Express in Cleveland since he founded it in 2007. Free delivery service for about 50 battery orders a day was costing him as much as $500. He had been relying almost exclusively on FedEx Ground, but this summer, he realized that varying his carriers and using the U.S. Postal Service would cut shipping costs in half. Today, he says, he ships about half his orders with FedEx and the other half with the post office, saving about $250 a day.

OnTrac Saves Money

To achieve such savings, consider these 10 ways to trim shipping costs:

1. Negotiate with multiple carriers. All shipping companies have pricing schedules based on volume: The more you ship, the lower your rate. But small businesses often don't realize they also may have negotiating power, says Jack Mitchell, president of PANCGroup, a Boston-based parcel appraisal and negotiations consulting firm. If you ship large numbers of packages, compare prices and try to persuade carriers to offer lower rates. "If Fed Ex knows UPS is vying for your business, you've got something to negotiate," Mitchell says.

2. Get suppliers to use your shipping account number. DuBois receives inventory from 12 suppliers, including eight in China and four in the U.S. While he originally had suppliers shipping products to him and invoicing for the transport costs, he managed to persuade his domestic suppliers to ship products on his company's FedEx account number. This not only increases his business's shipping volume, which can lead to cheaper rates, but it also helps prevent suppliers from padding their shipping costs. Kevin Lathrop, president of Unishippers, a Salt Lake City-based company that buys and resells transportation services, recommends including this shipping requirement in your purchase order.

3. Use packaging provided by your carrier. If you use your own packaging, you could face additional "dimensional fees" if your box exceeds the size regulations set by UPS and FedEx. To avoid those extra charges, consider using the packaging provided by your carrier, which doesn't have dimensional fees. By putting a one-pound box into a FedEx envelope, for example, DuBois cut his shipping cost by 15 percent.

OnTrac Service Area

4. Consider a regional carrier. Such carriers often provide the same services as FedEx or UPS at a reduced cost, Mitchell says. Regional carriers include Spee-Dee Delivery Service in the Midwest, OnTrac in the West and LoneStar Delivery & Process in Texas. But keep in mind their delivery networks are limited. You also might reduce your bargaining power if you spread your business among too many carriers.

 

5. Use online shipping. One way to save on U.S. Postal Service costs is to pay for your shipping online. You can save up to 16 percent on priority mail orders and up to 60 percent on express mail, says Beth Fluto, manager of digital media for USPS. You also get free pick-up service, priority mail delivery confirmation and shipping supplies when you pay online with the post office.

6. Invest in prepaid shipping. To help cut FedEx and UPS costs, consider prepaid shipping, which offers a discount rate of up to 20 percent. This means you buy a quantity of shipping labels upfront and affix them to packages as needed rather than pay for each package when you send it out. Prepaid shipping works best when you know you'll be sending out the same weight packages repeatedly and can determine the shipping cost in advance.

7. Buy insurance from a third party. While carriers charge about 80 cents for every $100 of insurance, third-party companies like Parcel Insurance Plan and U-PIC Shipping Insurance charge about 45 cents. The savings can add up, Mitchell notes, if you frequently ship expensive items.

8. Factor in all shipping fees before billing customers. Carriers have more than 75 special charges, including fuel surcharges, fees when requiring a signature from the recipient, or Saturday delivery fees, Mitchell says. If your customers pay for shipping, be sure to include all these extra costs in their bills so you don't end up absorbing them yourself.

9. Consider hybrid services. While they have certain volume, weight and size restrictions, hybrid services like SurePost by UPS and SmartPost by FedEx can cost half as much as standard UPS and FedEx delivery options, Mitchell says. These services pick up packages at your business and ship them by UPS or FedEx to the post office closest to the destination. The local mailman then makes the final delivery. While the cost is less, this extra step can slow delivery time.

10. Ask about association discounts. Find out if your industry's professional association has a partnership with a carrier that offers member discounts. Depending on the size of the association, you could be eligible for discounted rates of up to 50 percent on certain services with carriers like FedEx and UPS.

By: Jane Porter, Entrepreneur

For more information on this article, click here.

Topics: postal consolidators, regional carriers, online shopping, fees, shipping companies, Service Area, OnTrac

OnTrac in Colorado: Mile-High Service, Lower Fees!

Posted on Sep 1, 2011 2:06:00 PM

OnTrac is proud to announce the addition of Colorado to our service area! We’re offering service in the major metropolitan areas of Colorado to and from the rest of our service area—meaning your shipments get to California a full day faster than with national carriers.

OnTrac is now Serving Colorado

Adding Colorado to our service area allows you to serve more customers in more states, and at faster transit times! Colorado not only grows our service area to 7 states, but it grows our population serviced to nearly 60 million people. We also service all of California, and all the major metropolitan areas of Arizona, Nevada, Oregon, Washington, Utah and now, Colorado. OnTrac is the solution for your regional carrier needs in the West!

With OnTrac, you know you’ll get lower fees, fewer surcharges, and faster transit times than the national carrier options. To make it even easier for you, our new Ground Service uses the same zones as national carriers, making it easier to integrate OnTrac in to your existing shipping workflow.

Topics: OnTrac Ground, Service Area, Colorado, OnTrac, Ground Shipping